mangabeiras street, 30 - trancoso - BA facebook

(73) 3668-1014 / 3668-1398 TripAdvisor

pousada@quartocrescente.net Booking.com

our policies


Reservation Policy


Information and general terms regarding bookings and lodging.


Reservation Policy for any time of year (high, medium and low season):

  • Number of persons per room:

    • Standard - Up to 03 people

    • Thematics and Suites Master - Up to 04 people

    • Suites Master Plus - Up to 07 people

    • Chalet - Up to 05 people

  • 1 (one) child under 3 years old do not pay.

  • The values ​​of the packages include breakfast and afternoon tea.

  • We accept small pets by prior arrangement.

  • Daily rates start up at 14:00 pm and-out is at 12:00 pm the following day.

  • Shuttle services must be scheduled in advance.

  • Free wi-fi in the hotel premises.

  • Internal and free parking is available upon reservation.


Payment and Billing


Forms of pay and conditions.

  • Payment via bank deposit of 50% upon booking and 50% at the checkout.

  • We do not charge service fee.

  • We do not charge ISS(Brazilian rate).

  • 7% discount on the value of hosting for confirmation with deposit of 100% of the booking amount.

  • We accept the following credit cards:

    • Visa,

    • MasterCard,

    • American Express,

    • Diners,

    • Elo

  • Payment of entry within 2 working days (48 hours), after this time your booking is automatically canceled.


Cancellation Policy


How to proceed with cancellations in high season.


Cancellation Policy for the high season (Normative Resolution 161/95 of EMBRATUR):

  • For requests of cancellation, as the number of days to the scheduled date for check-in:

    • less than 30 days, no refund of the advance amount;

    • between 31 and 60 days, refund equivalent to 50% of the advance amount;

    • exceeding 61 days, refund equivalent to 70% of the advance amount.


How to proceed with cancellations in other periods.


Cancellation Policy for other periods of the year (except high season)

  • For requests of cancellation, as the number of days to the scheduled date for check-in:

    • less than 7 days, no refund of the advance amount;

    • between 8 and 14 days, refund equivalent to 50% of the advance amount;

    • between 15 and 30 days, refund equivalent to 70% of the advance amount;

    • exceeding 31 days, refund equivalent to 90% of the advance amount.


Any more questions?


Get in touch!